Choosing the source photo
The best photo is not always the most polished one. Start with the expression, posture or small habit you most want to keep.

Good to begin
The eyes, face and coat detail are clear, the expression is recognizable and the original file is available.

Still workable
A profile, resting pose or busy room can work when the defining features remain readable and the photo still feels characteristic.

Please choose another
Use a different image when blur, compression, an obstruction or a tight crop removes the feature you most want preserved.
Clarity matters more than polish.
- Prefer soft natural lightWindow light or open shade usually keeps the eyes, nose and coat texture readable without harsh glare.
- Check the face at full sizeIf the eyes and important markings disappear when you zoom in, the file may not hold enough detail.
- Send the original fileAvoid screenshots, messaging-app copies and social-media downloads when the camera file is still available.
- Avoid heavy filtersColor casts, stickers and strong sharpening can hide the coat and eye colors you want preserved.
Use the angle you remember.
- A direct gaze is optionalA profile, upward glance or sleeping pose may feel more like the pet than a camera-facing portrait.
- Leave breathing roomSpace around ears, paws and body gives the composition more freedom than a crop through the subject.
- Keep defining features visibleFurniture, blankets and toys are fine unless they cover the face or marking that matters most.
- Name what may changeMention a distracting leash, object or background element in the notes rather than assuming it will disappear.
Coats and life stages need different light.
- Black coatsChoose a frame where light separates the face from the body and reveals the eyes, nose and fur edges.
- White coatsLook for gentle shade and visible texture; bright direct sun can flatten the coat into one white area.
- Patterned or long coatsPrioritize the facial pattern and one or two recognizable areas rather than every strand.
- Senior petsClouded eyes, silver muzzles and changed posture can belong to recognition. Say which signs of age should remain.
Before you send the file.
- Use one JPG, PNG or WebP file up to 10 MB.
- Keep the original size, crop and color when possible.
- Use one primary photo rather than a collage.
- Name the expression, marking, accessory or posture that must remain accurate.
- Choose a direction, or select “Help me choose.”
The free review checks the source image only. A paid portrait begins through checkout.
More help before you order